Refund Policy
larocheposay organizes its rules on returns, exchanges, and refunds in the following sections. This page applies specifically to larocheposet.shop.
How larocheposay handles support
larocheposay publishes this support guidance for customers using larocheposet.shop. For return or exchange assistance, contact Support@larocheposet.shop or 910-587-8644.
larocheposay: order problems
For larocheposay customers at larocheposet.shop, this section explains order problems. If your delivery is damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.
refund timing at larocheposay
The following refund timing guidance applies to the larocheposay storefront at larocheposet.shop. After the returned item reaches us and is inspected, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.
Our approach at larocheposay to starting a request
Customers using larocheposet.shop can rely on the following larocheposay guidance about starting a request. When requesting a return or exchange, contact us at Support@larocheposet.shop before sending the item. Once the request is approved, larocheposay will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.
eligibility at larocheposay
This eligibility section covers orders and visits through larocheposet.shop for larocheposay. Customers receive a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.
larocheposay: exceptions
larocheposay publishes this exceptions guidance for customers using larocheposet.shop. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.
What larocheposay customers should know about condition of returns
The following condition of returns guidance applies to the larocheposay storefront at larocheposet.shop. The returned item should be packed safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.
Merchant Information
Business name: larocheposay
Brand name: larocheposay
Email: Support@larocheposet.shop
Phone: 910-587-8644
Physical address: 5635 Sugar Maple Rd, Sanford, North Carolina, 27332, United States